The Great Digital Transformation
Future-proof your business infrastructure.
Digital transformation is imperative. Learn how to integrate technology into all aspects of your business and scale effectively.

About The Author
GERARD “GERRY” SZATVANYI is the founder and CEO of OSF Digital, a leading global digital transformation company. Throughout his career as an entrepreneur and visionary, he has been a thought leader for the intersection of life and work, laying out trends and upcoming shifts in the tech industry. Gerry was among the first to adopt hybrid work, remote and onsite, and multi-shore delivery models. He was a pioneer in using flexible business hours and locations for the delivery of work.
His second book, Workforce 4.0, is a continuation of his first, The Great Digital Transformation, which guided readers through the steps to take to reimagine the way they interact with customers to enhance experiences, ultimately enabling companies to improve their profit margins. Gerry is a true citizen of the globe speaking seven languages and traveling extensively.

Workforce 4.0
How AI, the Home Office, and the Gig Economy are Disrupting the Status Quo
In an era where AI is more than just a buzzword, every business, irrespective of its domain, needs to adapt or risk obsolescence. While many leaders acknowledge the rise of AI, grasping its profound implications remains a challenge. “Workforce 4.0”, demystifies this transition, offering a roadmap to harness AI’s potential. Dive deep into strategies that not only redefine employee roles through upskilling but also reshape the very nature of workplaces. Learn how to leverage the gig economy and remote work trends, navigate the ethical intricacies of AI, and anticipate the future of retail and commerce. For businesses aiming for a competitive edge in a digitized world, “Workforce 4.0” is the definitive guide. Transform your organization’s approach and thrive in the AI era.
The Great Digital Transformation
Reimagining the Future of Customer Interactions
Regardless of the industry, every organization that hopes to stay in business must face a digital transformation. Leaders across the globe may recognize the term, but few understand the scope of a true digital transformation. In The Great Digital Transformation: Reimagining the Future of Customer Interactions, Gerry Szatvanyi outlines what is at stake and how leaders can shepherd their companies through a successful transformation. Szatvanyi walks readers through the best practices for revamping the way they interact with their customers, how their employees work, what purpose their stores serve, and more.

Recent Podcast
Latest Podcasts
Find out where your company is on the road to digital transformation.
We have prepared a short assessment designed to help you understand if your digital transformation efforts are enough to make an impact in this new era. By the time you finish the review, you should have a complete picture of where you are along the road of digital transformation, what areas of your company need improvement and what aspects of transformation you need to prioritise.
News, blogs & Articles

Gerry Szatvanyi Of OSF Digital On How To Use Digital Transformation To Take Your Company To The Next Level
To turn a call center into a profit driver, one effective strategy is to address the pain point of wait time when customers call in and offer a price to connect.

The Future of Digital Transformation: Prepare for What’s Ahead
Today technology connects us in ways that weren’t available to previous generations. In the next years, further advancements will continue to impact the way we live and work. Organizations that want to keep up will recognize this crucial factor.

The Power of Pre-Ordering: How Retailers Can Maximize the Feature
When a shopper clicks to buy their favorite brand of perfume, and sees that it is out of stock, what do they do? In this saturated e-commerce world, they may move on to another retailer. As soon as the consumer finds a place that has the perfume available, they check out. The first retailer misses a sale.

Rethinking What’s Possible: A Starter Guide to Digital Transformation
Phrases like “going digital” abound. As retailers strive to keep up with change, the efforts sometimes fall short. In the 2022 survey report, “Fashion in Focus: New Norms and Paradigm Shifts,” 28% of respondents stated they were behind target in their progress toward using digital tools to engage customers.

5 Ways to Overcome Long Tail Commerce Obstacles
Head to Amazon. The web giant features long, descriptive names attached to the goods for sale. Shoppers put in the keywords to explain what they are looking for. The search drives results tailored to their preference.

Disconnected Data: Putting the Pieces Together to Increase Revenue
With today’s tools, transactions can easily be tracked. However, accessing these records isn’t always clear cut. Furthermore, the right details which can impact the bottom line sometimes aren’t available. Data silos, isolated departments, and weak or nonexistent dashboards often lead to havoc.